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"Index" [2018] ELECD 1082; in Hertogh, Marc; Kirkham, Richard (eds), "Research Handbook on the Ombudsman" (Edward Elgar Publishing, 2018) 517

Book Title: Research Handbook on the Ombudsman

Editor(s): Hertogh, Marc; Kirkham, Richard

Publisher: Edward Elgar Publishing

ISBN: 9781786431240

Section Title: Index

Number of pages: 20

Extract:

Index ABA (American Bar Association) 25 abuse of power 98, 102, 138, 155, 171, 190, 459, 474 academics 4­5, 8­9, 18, 171, 373, 382, 458, 463­5 acceptance 1, 74, 109, 111, 242, 290, 292­3, 364 access to documents of EU institutions 142­5 access to information 46, 91­2, 100, 221, 228, 430, 439 Hong Kong 104­6 access to justice 54, 66, 293, 415, 417, 485­8, 494, 496 women 236­7, 242­3, 245, 250­4, 272, 276, 494, 496 accessibility 169, 181­2, 242­4, 252­3, 259­60, 263­4, 269, 272­4 geographic 252, 272 ombudsmen 259­61, 394­412 improvement 271­5 physical 123, 182 accommodation services 447­8 accountability 7­9, 93­5, 97­8, 123, 147, 300­1, 422­4, 454 democratic 49, 469, 494 functions 3, 48, 76 horizontal 47, 49, 226 mechanisms 4, 17, 299­300, 306 networks 47­8, 510 paradox 306 in prisons 329­34 public 96, 111, 212, 222, 421 accreditation 416, 419­20, 423 B-status 238 private 415­16, 419­20, 423 action plans 252, 430, 432 actions administrative 17, 20, 23, 124­5, 310, 313, 436, 439 bureaucratic 301, 304­5 constitutional 194, 204 corrective 227, 237 direct 57, 161 enforcement 58 ex officio 355­6, 362­3, 366, 368 government 116, 119, 207, 299, 303, 454, 476 own-initiative 355, 357, 360, 362, 365, 368­71 remedial 177, 227­9 actors 164, 188, 204, 207, 282, 300­1, 359, ...