Victorian Numbered Acts

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DISABILITY AMENDMENT ACT 2017 (NO. 33 OF 2017) - SECT 18

What matters can be the subject of a complaint?

    (1)     For section 109(a), (b) and (c) of the Principal Act substitute

    "(a)     arises out of the provision of disability services or regulated disability services; or

        (b)     is that a disability service provider or a regulated service provider has acted unreasonably by not properly investigating, or not taking proper action on, a complaint made to the service provider.".

    (2)     At the end of section 109 of the Principal Act insert

    "(2)     A complaint about a provision of services by an exempt service provider may not be made to the Disability Services Commissioner under this section.".



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